Category Archives: Backup

5 things every computer needs to avoid disaster (special offer!)

5 things every computer needs to avoid disaster (special offer!)

5 things every computer needs to avoid disaster (special offer!)

17 Apr, 2018

When you run a business that relies on computers to get the job done, something going wrong with those computers is nothing short of a disaster.

If you’re a one-man-show, managing your own device seems simple enough. But, if you employ others who use your company’s computers, ensuring protection isn’t so easy.

You cannot always guarantee that they are going to back up their work. You cannot guarantee that they won’t visit dangerous websites or download risky files. And you cannot expect them to know how to care for the machine to protect its hardware.

Obviously you can’t be in 10 places at once, and although you could try mandating certain practices and installing an antivirus on each user’s computer, it’s often not enough. Not when an issue or attack could ruin your business.

This is why it makes sense to engage IT professionals for managed services. For a moderate monthly fee, you can rest assured that the top 5 things that every computer needs to avoid disaster is taken care of:

  1. Back ups

As part of our Managed IT Services arrangements, we ensure that every file on every computer (and/or your servers) is backed up. This means that if anything goes wrong, you will not lose all of your hard work.

And when you think about everything that exists on your computer right now – from important emails to complex documents that took you 6 months to create – the value far exceeds the cost.

  1. Remote management

Imagine you’re working on a report due in an hour, and your computer locks up. You can’t access the file, and you can’t figure out what’s wrong. Who do you call?

If you have a managed services arrangement, you can call us anytime – and we can automatically connect to your computer remotely and identify the problem.

Even more impressive is that the remote management tool we use will automatically alert us to any impending issues on your computers (even if you can’t see them). This means that we will know before they disrupt your work, and can fix them in real time to minimise their impact.

Sound cool? Check out our special deal below!

  1. Endpoint protection

General consumer antivirus software is usually not cut out for business use. It’s also true that many of the most well-known antivirus software are also the lowest rated by IT professionals.

For effective protection from dangerous viruses that can leave you at risk of thousands of dollars (or more) in damages or ransom payments, you need endpoint protection.

Endpoint protection safeguards your entire network of devices against security threats. It ensures every computer, laptop, tablet and other devices have the same standard of security.

Our remote management tool (above) can be linked to this endpoint protection, so that we are always aware of possible attacks, and can take any necessary measures to avoid them affecting your business.

  1. Web filtering

If you want to stop your staff from visiting certain websites, either to keep them on task or simply to protect your company’s security, you need web filtering.

Otherwise known as content control software, web filtering can easily be added to any managed services agreement, and we can update or change the listed sites whenever you need us to.

  1. System clean

You may not be able to see it, but your computer accumulates a heap of “junk” over time. This junk can build up, and make your computer slower and less effective.

As with any physical object, your computer also collects dust which (over time) can damage your hardware.

Our managed services agreements can contain system clean provisions, which include:

  • Deleting temporary files
  • Getting rid of dead space
  • Physically removing dust
  • Reapplying thermal paste to the CPU and graphics card

If you want to avoid serious damage to your business, you need to take the protection of your IT seriously.

For a reasonable monthly fee, we can manage all of the above for you, so you can focus on running your business without disruption.

Special deal:

Until 30 June 2018, Empreus IT Support is offering BUY ONE GET ONE FREE on our remote management tool, with endpoint protection*. This means that you can protect every second computer in your office at no cost, for an entire year.


  • Remote management
  • Endpoint protection (antivirus)
  • Web filtering and protection
  • Real time updates on issues

* Conditions apply. Fess charged monthly.

To purchase, or to enquire about other managed services, please call Empreus IT Support on (02) 6189 1322 or contact us now.


Why You MUST Back Up

computer back ups

Why You MUST Back Up

Why You MUST Back Up

07 Dec, 2017

Imagine for a moment that you lost every important email, every cleverly crafted document, and every precious image on your device. Websites that you’d carefully bookmarked over many years were gone, and every password stored locally simply disappeared into thin air.

Now imagine that we told you that exact scenario was going to happen – 10 minutes from now. What would you do? Would you frantically try to put everything on a USB stick; salvaging what you could in the time you had? Would you phone a friend and ask how you could stop this dreadful event from happening?

While this scenario may not happen to you now, in 10 minutes, or anytime in the next year, the sheer thought of it probably left you a little short of breath.

The possibility of losing everything is terrifying, and what’s worse is that if it does happen – your hardware malfunctions or a virus takes hold of your operating system – you probably won’t get any warning at all. All that you have could be lost in a heartbeat, never to be seen again.

Luckily, there is a way to plan against this situation and protect yourself and your data.

It’s called “backing up”, and it’s one of the most important activities you can do to safeguard your hard work and prevent against losing everything.

Backing up basically means “making a copy” of all that exists on your local machine (or server). Once a copy is made, it exists forever outside of your device to ensure that it can be easily restored if the worst were to happen.

It’s not expensive to get a backup done. Of course, you could get a USB or external drive and do one yourself. However, there are many good reasons to hire a professional, such as:

  • Many of your important files, such as emails, aren’t stored where you think they are so you may miss things you aren’t prepared to lose.
  • Sometimes backups can be corrupted if not done properly, meaning they become impossible to restore.
  • Depending on the volume and size of your files, you may require more than a standard backup.

At Empreus IT, we offer two solutions to safely back up your device.

The first is called Veeam, and it allows us to make a secure backup of your entire operating system so that it can be easily restored if the worst were to happen.

The second is called Datto. A Datto solution is the best option for larger businesses that have a lot of data or manage a collection of devices.

As a Datto partner, we can integrate Datto into your technical environment to ensure that it:

  • backs up in real time
  • preserves your data
  • acts as an immediate backup server if your current one failed

If you run a business that cannot afford to live without its data for more than 24 hours, we highly recommend Datto. It gives you peace of mind that you can continue to operate, without losing so much as a single email.

Both Veeam and Datto also protect against Cryptolocker and Ransomware (where hackers take virtual hold over your device or server, and ask you to pay them to release it). If this unnerving situation were to arise, you could confidently ignore their demands, knowing that you could restore your entire machine from your back up.

Don’t get caught out and lose everything you’ve worked so hard to create. Hardware fails. Hackers and viruses attack unsuspecting victims all the time. You MUST protect yourself…and the best way to do it is with an effective back up system.

For help implementing a reliable and secure back up system, please call Empreus IT Support on (02) 6189 1322 or contact us now.