Voice over Internet Protocol (VoIP) simply means phone services that run over the internet.

Rather than having a traditional phone line via the public switched telephone network (PSTN), VoIP allows you to make calls using your internet connection. This is often a much cheaper way to have a business landline number and has become as reliable and secure as any other telecom option.

We offer onsite VoIP services, including consultation on the best provider and package for you, installation at your premises and configuration so it’s set up and ready to go.

Once your VoIP is installed, we also provide Managed IT Services to take care of the ongoing maintenance of your VoIP system.

Managed Services means we worry about:

  • Upgrades
  • Troubleshooting
  • Changes to system settings
  • Adding or removing phone numbers
  • Setting up diversions
  • Changing voicemail messages
  • Liaising with the provider if something goes wrong

The cost of the service can be absorbed into your Managed IT Services agreement, to save you the time and hassle of having to pay a monthly bill from your VoIP provider.

For more information about Onsite VoIP with Managed Services, please call Empreus IT Support on (02) 6189 1322 or contact us.